TimonDhaezeTimon Dhaeze, home ENNL Waiting list
TimonVersion of 26 October 2026
Timon Dhaeze is a trade name of FD96 BV, a private limited company under Belgian law, Vrijdagmarkt 61 box 101, 9000 Ghent, company and VAT number BE 1042.266.978, Register of Legal Entities Ghent. You can reach me at hello@timondhaeze.com, on +32 478 62 06 56 and through the chat in the app. For support with the App, your account, a cancellation or a complaint, e-mail support@timondhaeze.com.
2.1 These terms govern the use of the Coach Timon app and its web environment (the "App"). The App is offered by FD96 BV, trading as Timon Dhaeze.
2.2 What you buy, what it costs, how you cancel and your right of withdrawal are set out in articles 15 and 17. If I also coach you one-to-one or you book personal training, my terms and conditions also apply to that.
2.3 By creating an account or using the App, you accept these terms.
2.4 The App is available in a closed beta for a limited group of testers from 19 November 2026. The official launch follows on 10 January 2027.
2.5 Payments in the App are handled by a payment service provider. I never see your card or account details.
3.1 You get access to the App with a subscription, as a founding member under article 15, as a tester in the closed beta or as part of an ongoing coaching programme.
3.2 The App is only intended for clients aged eighteen or over.
3.3 You keep your password secret and share your account with no one. If you suspect misuse, let me know straight away.
3.4 You provide accurate information and update it when it changes. Your training and nutrition plan are built on what you tell me.
4.1 In the App you find your training plan, your nutrition plan, your habits, your weekly check-in, your progress and the chat with me.
4.2 You can connect the App to Apple Health on iPhone or to Health Connect on Android. You switch this connection on and off yourself in the settings. While it is on, only your steps, your active calories, your sleep, your heart rate and your recorded workouts and activities come in automatically and I can view them to adjust your plan. You choose yourself which of those categories you share.
4.3 The App sends reminders and scheduled follow-up steps automatically according to your programme.
5.1 The App runs on the platform of a specialised software provider that acts as a processor on my behalf. You can find who that is in the legal notice.
5.2 I aim to keep the App available at all times. Maintenance, updates or outages at the provider or on the network can make the App temporarily unavailable. If the App is down, you can reach me by e-mail or phone, and if you have a coaching programme, your coaching continues that way.
5.3 You provide a suitable device, a recent version of the App and an internet connection yourself. Connection costs are yours.
6.1 I am a personal trainer and a High Performance Health Coach. I am not a doctor, a physiotherapist, a dietitian or a psychologist, and not a healthcare professional within the meaning of the coordinated law of 10 May 2015. The App is not a medical device within the meaning of Regulation (EU) 2017/745. It offers general guidance on training, nutrition, lifestyle and sleep for healthy adults and has no medical purpose: it does not diagnose, prevent, monitor, treat or alleviate any disease or condition, and it does not replace medical advice, diagnosis or treatment.
6.2 The App is intended for healthy adults. If you have complaints, a condition or an injury that has not yet healed, if you take medication, if you are pregnant or have recently given birth, or if you are in doubt, you first discuss with your doctor whether and how you can use the App. Where your doctor's advice differs from the App, you follow your doctor.
6.3 Never stop or change a treatment or a medication on the basis of the App. Your doctor decides that.
6.4 Your plan is built on the information you enter. If that information is incorrect or incomplete, or if your health changes, your plan may not suit you. Tell me about any condition, injury or medication before you start and every time something changes.
6.5 You perform every exercise within your own ability, with a technique and a load you control. Exercise videos and descriptions show how an exercise is done. They do not assess whether it is safe for you. If you are unsure how to perform an exercise or how to read an instruction, ask me in the chat before you do it.
6.6 You check food labels yourself for allergies and intolerances. If you have a condition or take medication, you discuss supplements with your doctor or pharmacist first.
6.7 Measurements from a watch or a health app are indicative. They are not medical measurements.
6.8 If you feel pain, shortness of breath, palpitations, dizziness or anything else that is not right, stop immediately and see a doctor. In a medical emergency, call 112.
7.1 You use the App only for your own coaching.
7.2 You do not copy, distribute or sell any programmes, plans, videos or other content from the App.
7.3 You use the chat respectfully and post no content that is unlawful or infringes the rights of others.
7.4 You do not use the App, including the free trial, the closed beta or any demonstration, to build, train, develop or offer a product or service that competes with the App, alone or together with others. This includes recording, copying or describing its programmes, questionnaires, texts, screens, flows or design for that purpose, and feeding any of it into a software or AI tool to recreate it.
7.5 You do not decompile, disassemble or reverse engineer the App. You do not try to derive the rules or calculations behind your plan by means other than normal use. You do not use bots, scrapers or other automated means to access the App or to extract its content or data.
7.6 Articles 7.4 and 7.5 apply except to the extent that the law expressly allows what they prohibit.
8.1 FD96 BV owns, or holds a licence to, everything it creates for the App and around it: the programmes, plans, texts, questionnaires and their structure, the rules and calculations behind your plan, the screens and design, the name and logo Timon Dhaeze, the website timondhaeze.com, and the e-mails, documents and PDFs I send you. Exercise videos, animations and other material made by others remain the property of their respective owners and are used in the App under licence.
8.2 The App runs on software of a provider, and that software remains the provider's property. What FD96 BV owns under 8.1, including the rules and calculations it runs alongside that software, remains its property. Material licensed to FD96 BV remains the property of its owner.
8.3 While your access to the App runs, you receive a personal, non-exclusive and non-transferable right to use the App and its content for your own coaching. No other right is transferred to you.
8.4 Without my prior written consent, you do not copy, reproduce, adapt, translate, publish, sell or otherwise reuse any of the material in 8.1, in whole or in part, in any form or medium. This includes using it as input for a software or AI tool.
8.5 The rules and calculations that determine your plan are trade secrets of FD96 BV. If you learn something about them, you keep it confidential, also after your access ends.
8.6 Your own data, such as your measurements, check-ins and messages, remain yours. Articles 7 and 8 do not limit your right to access your data or take it with you under my privacy policy.
9.1 I process your data, including your health data, in line with my privacy policy. There you can read which data I process, why, how long I keep it and which rights you have. It also describes which health data the App reads from Apple Health or Health Connect.
9.2 The App provider processes your data only on my behalf and according to my instructions.
10.1 You can delete your account yourself at any time in the App, via Profile and My account. Your account and your data in the App are then permanently erased after thirty days. Within those thirty days you can still undo the deletion. You can also have your account deleted by emailing support@timondhaeze.com. What is deleted and what is kept is set out on the page Delete your account.
10.2 Deleting your account does not end your subscription or your coaching agreement. You cancel according to article 17 or, for coaching, according to the terms and conditions.
10.3 When your coaching programme ends, your access to the App ends, unless you have a subscription or lifetime access under article 15. If you want to take your data with you, email me.
10.4 If you use the App in breach of these terms, I can suspend your access. I tell you why first, unless the seriousness of the breach makes that impossible.
10.5 If you seriously breach article 7.4, 7.5 or 8, I may end your access and the agreement with immediate effect by e-mail. If you are a consumer, I refund what you paid in advance for the period after the end date. Article 18 continues to apply.
11.1 Training always carries a risk of injury. The App and I can reduce that risk, not remove it. What I take on is an obligation of means. I cannot guarantee a result, such as a number of kilos, a performance or a timeline.
11.2 I am liable for damage that results from a fault on my part or on the part of someone I engage. That liability is limited to the higher of what you paid for the App in the three months before the event that caused the damage and what my professional liability insurance pays out, whether the claim is based on contract or on tort, also for the benefit of the people I engage.
11.3 That limitation never applies to damage caused by intentional or gross fault, to failure to perform one of the main obligations of these terms, or to death, bodily injury or any other harm to the physical or mental integrity of a person.
11.4 To the extent permitted by law, I am not liable for indirect damage, such as lost income or a missed opportunity, nor for damage resulting from: a) information you did not give me or gave me incorrectly; b) ignoring the instructions in the App, my advice or the advice of your doctor; c) an exercise performed outside your plan or with a technique or load beyond your ability; d) equipment, such as a barbell, a dumbbell or a machine, or a space I have no control over; e) a third party with whom you have an agreement, such as a gym or a healthcare provider. Their terms apply to that.
11.5 I am not liable for damage caused by a temporary outage of the App at the provider, your device or your internet connection, except in case of intent or gross negligence on my part. This does not affect your rights under article 17.10 if the App does not work as described.
11.6 Nothing in these terms limits the rights the law gives you as a consumer.
12.1 I can change these terms for a valid reason: a change in the law or in case law, a requirement of the app stores or of my payment or software provider, a new or changed function of the App, or to make the terms clearer. I let you know at least thirty days in advance in the App or by e-mail. From the date I announced, the new version on this page applies.
12.2 If a change is to your disadvantage, you may end the agreement free of charge before it takes effect. I then refund what you paid in advance for the period after the end date. If you have lifetime access, I refund as set out in article 15.5.
13.1 If you have a complaint, email me at support@timondhaeze.com. You get a reply within five working days.
13.2 If we cannot resolve it together, you can turn to the Belgian Consumer Ombudsman Service free of charge (consumentenombudsdienst.be).
13.3 Belgian law applies. If you live in another country as a consumer, you keep the protection of the mandatory consumer rules of your country of residence. In case of a dispute, the courts designated by law have jurisdiction.
14.1 These terms apply between you and me. Apple Inc. is not a party to them. I am responsible for the App, its content, its maintenance and its support, within the limits of these terms. Apple has no obligation whatsoever to provide maintenance or support.
14.2 If the App does not work as these terms describe, you can notify Apple. Apple will then refund the purchase price of the App if you paid for it. To the extent permitted by law, Apple has no other obligation regarding the working of the App.
14.3 For claims about the App, such as a product liability claim, a claim that the App fails to meet a legal or regulatory requirement or a claim under consumer protection or privacy law, I am the point of contact. Apple is not responsible for them.
14.4 If anyone claims that the App or your use of it infringes their intellectual property rights, I am responsible for the investigation, defence, settlement and discharge of that claim. Apple is not.
14.5 You declare that you are not located in a country subject to a United States embargo or designated by the United States as a country supporting terrorism. You also declare that you are not listed on any United States government list of prohibited or restricted parties.
14.6 Apple Inc. and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple may enforce them against you as a third-party beneficiary.
15.1 Lifetime access to the App is only available through the crowdfunding campaign at timondhaeze.com/app/crowdfunding/. The campaign runs until 28 February 2027. You get lifetime access with a single contribution of at least €100 including VAT. Everyone who contributes is a founding member. Your contribution is the price of what you buy under this article. It is not a donation, a loan or an investment.
15.2 You choose a tier on the payment page. Every tier includes lifetime access (15.3 and 15.4), personal contact (15.6) and the founding members community (15.7). Some tiers also include an additional service: a) €250: one personal training session with me in Ghent or, if you cannot come to Ghent, one one-on-one health consult by video call of forty-five minutes; b) €500: two personal training sessions with me in Ghent or, if you cannot come to Ghent, two one-on-one health consults by video call of forty-five minutes each; c) €1,000: three personal training sessions with me in Ghent or, if you cannot come to Ghent, three one-on-one health consults by video call of forty-five minutes each, plus eight weeks of High Performance 1:1 Health Coaching, online, in English or Dutch; d) your own amount of at least €1,500: four such sessions or consults, the coaching under c), and a surprise that I make myself, as a gift. Tiers c) and d) together have nine places. The coaching is a fixed period of eight weeks that ends automatically. Articles 12.1 and 12.3 of my terms and conditions (minimum term and continuation) do not apply to it. For the rest, my terms and conditions apply to the coaching. If you choose your own amount of at least €100, you get what is included in every tier.
15.3 You get access to the App as soon as it is available in the Apple App Store and Google Play, and no later than 30 September 2027. I let you know the date of the official launch by e-mail as soon as it is fixed. If you do not have access to the App by 30 September 2027, you may end the agreement by e-mail, and I refund your contribution minus the part for additional services under 15.2 that you have already received, as set out in 15.10.
15.4 Lifetime means for as long as I offer the App. You get the same App as a regular subscriber, including later updates, at no extra cost. I may change the App to keep it secure, to comply with the law or the requirements of the app stores, to adapt it to new technology, or to improve, add or replace functions. If a change has more than a minor negative effect on your access to or use of the App, I inform you by e-mail at least thirty days in advance. You may then end the agreement free of charge within thirty days of that e-mail or of the change, whichever is later, and I refund you as set out in 15.5.
15.5 I may stop offering the App. I inform you by e-mail at least three months in advance, and during that period you can export your data. If I stop within sixty months of the day you got access, I refund the App part of your contribution (15.10) pro rata: one sixtieth for every full month that remains of those sixty months. If another company takes over the App and offers it to you on the same terms, your lifetime access continues there. I inform you in advance, and if you do not agree, you may end the agreement and receive the refund under this article.
15.6 As a founding member, you can message me personally in the App for as long as I offer the App. I read and answer these messages myself. This contact does not include an individual plan or coaching; coaching is the service under 15.2 c) and d). If I can permanently no longer provide this contact personally due to circumstances beyond my control, it ends. Your access to the App continues.
15.7 The founding members community is a private group in the App for founding members. In it, founding members can vote on what is built next in the App. The votes are advisory. I decide on the development of the App.
15.8 You book the sessions under 15.2 a) to d) by e-mail after your contribution. You use them within twenty-four months of your contribution or within twelve months of the official launch, whichever ends later. If I cannot offer you a session within that period, the period is extended until I can, or you choose a refund of €80 per session or consult not yet used. Article 15 of my terms and conditions (cancelling and rescheduling) applies to the sessions. You do not need a running programme or subscription for them. A session not used within that period lapses, unless the reason lies with me. We agree on the start date of the coaching under 15.2 c) and d) together, within twenty-four months of your contribution or within twelve months of the official launch, whichever ends later, extended in the same way if I have no place available.
15.9 Lifetime access, personal contact, the founding members community and the additional services are personal. You cannot transfer or resell them. If a company contributes, they are granted to one natural person designated by the company. The company informs me of that person's name and e-mail address. The company may designate another person if that person leaves the company and otherwise no more than once every twelve months. Sessions and coaching already used are not granted again. A company has no right of withdrawal.
15.10 Your contribution includes VAT and you receive an invoice. For a refund under this article or a withdrawal under article 17.6, your contribution is divided as follows: a) €100 or your own amount: all of it is the App part; b) €250: €80 for the session, €170 App part; c) €500: €160 for the two sessions, €340 App part; d) €1,000: €240 for the three sessions, €660 for the coaching, €100 App part; e) your own amount of at least €1,500: €320 for the four sessions, €900 for the coaching, the rest is the App part. The surprise under 15.2 d) is a gift without separate value.
15.11 You can stop using the App and end your lifetime access at any time by e-mail. Outside the withdrawal period and the cases in this article, I do not refund your contribution.
15.12 Nothing in this article limits your right of withdrawal, the legal guarantee of conformity for digital content and digital services, or your other rights as a consumer.
15.13 On the same page you can also back the App with your own amount from €2 to €99 including VAT. Backing does not make you a founding member: you do not get lifetime access, the personal contact in 15.6 or a place in the community in 15.7. If you choose, you get a place on the supporters wall. Your amount is the price of that listing and goes into building the App. It is not a donation, loan or investment and does not count towards the minimum of €100 in 15.1. Your right of withdrawal follows article 17.
15.14 Companies can become a partner on the same page: a) €2,500: five founding members from your team, a talk for your team of sixty to seventy-five minutes on site or online, in English or Dutch, and your logo on the campaign page and the supporters wall; b) your own amount of at least €5,000: ten founding members from your team, the same talk, two group sessions of fifty minutes each on site in Belgium and your logo first on the supporters wall. You name the founding members by e-mail after your contribution. Each of them gets what every level includes under 15.2. We plan the talk and the group sessions together, within the periods in 15.8. A partner gets no shares, no say in FD96 BV and no access to how the App works, its rules or its code. For a refund under this article, the contribution is divided as follows: €605 for the talk, €302.50 per group session, the rest is the App part. A company has no right of withdrawal.
16.1 If you have a monthly subscription and you are not satisfied with the App, you can ask for a full refund of your first month within thirty days of your first monthly payment. Your first monthly payment follows the free two-week trial.
16.2 The guarantee applies only to the monthly subscription. It expressly does not apply to the yearly plan and lifetime access through the crowdfunding. Article 15 applies to that.
16.3 You request the refund by e-mail to support@timondhaeze.com.
16.4 I refund you within fourteen days of your request, using the same means of payment you paid with. After that your access to the App stops and your subscription ends.
16.5 You can use the guarantee once, also if you take out a new subscription later.
16.6 This guarantee comes on top of your statutory right of withdrawal and your other rights as a consumer. It does not limit those rights.
17.1 You choose a monthly subscription or a yearly plan on the payment page. Lifetime access is only available on the payment page of the crowdfunding (article 15). You see the price including VAT, the term and the way of payment on the payment page before you order. The agreement is concluded when you confirm there with the button with which you order or start your free trial.
17.2 A subscription starts with two weeks free. You provide a means of payment when you start. On day 12 you receive an e-mail with the date and the amount of your first payment. If you cancel before the end of day 14, you pay nothing. Otherwise your first payment follows after day 14. You get the free trial once.
17.3 You pay the monthly subscription per month in advance by automatic payment. It runs until you cancel. Your cancellation takes effect at the end of the month you have already paid for.
17.4 You pay the yearly plan in advance in one payment. It renews automatically for the same term at the price that applies then, unless you cancel before the end of the current term. At least thirty days before the renewal I send you an e-mail with the date, the amount and how to cancel. After a renewal you can cancel at any time free of charge with one month's notice. I refund what you prepaid for the period after that month.
17.5 You cancel without giving a reason, by e-mail to support@timondhaeze.com or with the cancellation link in your e-mails. I confirm your cancellation by e-mail.
17.6 If you buy as a consumer, you have a fourteen-day right of withdrawal from the day after the agreement is concluded. If you start with the free trial, that period coincides with your two free weeks and you pay nothing if you withdraw. If you start a subscription without a free trial, the App works immediately at your express request, and if you withdraw I refund what you paid minus the part for the days the App was already working. If you contribute to the crowdfunding (article 15) as a consumer, you can withdraw within fourteen days of the day after your contribution, and I refund your full contribution. If, at your express request, a session, a health consult by video call or a coaching week already took place within those fourteen days, I deduct a proportionate amount based on the split in article 15.10: €80 per session or consult held, and for the coaching the coaching part divided by fifty-six for each day it ran. You withdraw with the button at timondhaeze.com/withdrawal or by e-mail. You can also use the model withdrawal form in the annex to these terms.
17.7 Outside the withdrawal period I do not refund anything, except in the cases of articles 12.2, 15.3, 15.4, 15.5, 15.8, 16 and 17.4, and where the law gives you a right to a refund or a price reduction.
17.8 If a payment fails, I let you know by e-mail and you have seven days to put it right. After that I may suspend your access until it is settled.
17.9 A price change never applies to a period you have already paid for. For a next period I announce it by e-mail at least thirty days in advance. If you do not agree, you cancel free of charge with effect from the date on which it takes effect.
17.10 You have the legal guarantee of conformity for digital content and digital services (articles 1701/1 to 1701/19 of the old Belgian Civil Code). The App must work as described for as long as I supply it to you.
18.1 This article applies if you use the App for purposes relating to your trade, business, craft or profession, for example to coach others, to build software, on behalf of a company, or to develop a competing product. It does not apply to you as a consumer, also not if you are a coach or trainer who uses the App for your own health.
18.2 If you breach article 7.4, 7.5 or 8, you owe FD96 BV a fixed compensation of €10,000 per breach. FD96 BV keeps the right to claim higher damage that it proves, and to demand that the breach stops. Repeated or continuous use of the same material for the same product or service counts as one breach.
18.3 At my first request, you stop the breach, and you destroy or return all copies of the material concerned within eight days.
If a provision of these terms is invalid or unenforceable, the other provisions remain in force. Toward a consumer, the invalid provision simply does not apply. In any other case, it is replaced by a valid provision that comes as close as possible to its purpose, to the extent the law allows.
These terms exist in English and Dutch. If the versions differ, the English version prevails. If a term is unclear, the interpretation most favourable to you as a consumer applies.
If you want to use the form, fill this in and send it to support@timondhaeze.com.
To: FD96 BV, trading as Timon Dhaeze, Vrijdagmarkt 61 box 101, 9000 Ghent, Belgium, company and VAT number BE 1042.266.978, support@timondhaeze.com
I hereby give notice that I withdraw from my contract for the supply of the following digital service: ………………………………
Ordered on: ………………
Name of consumer: ………………
Address of consumer: ………………
Date: ………………
Signature: ……………… (only if this form is notified on paper)
One short email a week, grounded in research, for driven people. Unsubscribe anytime.